Backup & Recovery
Add-on: $0.50/user/monthProtect Microsoft 365 data with automated backup, granular recovery, and compliance retention.
Path: Add-ons → Backup & Recovery
Backup Center Dashboard
Protected Users
Users with active backup enabled
Total Data
Amount of data backed up
Last Backup
Most recent backup completion
Storage Used
Cloud storage consumption
Protected Workloads
Exchange Online
- • Emails and attachments
- • Calendars and appointments
- • Contacts
- • Tasks and notes
OneDrive for Business
- • All files and folders
- • File versions
- • Shared files
- • Recycle bin items
SharePoint Online
- • Site contents
- • Document libraries
- • Lists and list items
- • Site permissions
Microsoft Teams
- • Channel messages
- • Private chats
- • Files shared in Teams
- • Meeting recordings
Backup Schedules
Path: Backup → Schedules
| Frequency | RPO | Best For |
|---|---|---|
| Continuous | ~15 minutes | Critical data, near-zero data loss tolerance |
| Hourly | 1 hour | Frequently changing data, active users |
| Daily | 24 hours | Standard protection, most organizations |
| Weekly | 7 days | Archive data, compliance retention |
Restore Center
Path: Backup → Restore
Restore Options
Item-level
Individual emails, files
Folder-level
Complete folders/directories
Mailbox-level
Full mailbox recovery
Point-in-time
Restore to specific date/time
Cross-user
Restore to different user
Cross-tenant
Restore to another tenant
How to Restore
1Select tenant and user to restore
2Choose workload (Exchange, OneDrive, SharePoint, Teams)
3Browse folder structure or search for specific items
4Select items to restore (multi-select supported)
5Choose destination - original location or new location
6Click Restore and monitor progress
Backup History
Path: Backup → History
View all backup and restore operations:
Scheduled backup jobs
Manual backup triggers
Restore operations
Job status (success/failed/partial)
Data transferred
Duration and timestamps
Error details and logs
Export to CSV
Backup Settings
Path: Backup → Settings
| Setting | Description |
|---|---|
| Default Schedule | Set backup frequency for new users |
| Retention Period | How long to keep backup data (30 days - unlimited) |
| Storage Region | Geographic location for backup storage |
| Notifications | Email alerts for failures, warnings, summaries |
| Excluded Users | Skip specific users from backup |