MSP Reports
Business intelligence reports designed for Managed Service Providers. Track client health, license utilization, revenue metrics, and operational efficiency across all managed tenants.
Report Categories
Business Reports
Revenue tracking, license costs, margin analysis, and client profitability metrics.
- • Monthly recurring revenue (MRR)
- • License cost vs. billing
- • Client profitability
- • Growth trends
Operational Reports
Ticket volume, response times, automation savings, and technician efficiency metrics.
- • Ticket trends by client
- • Automation savings
- • Time-to-resolution
- • Proactive vs. reactive
Client Health Reports
Security posture, compliance status, and overall health scores for each managed client.
- • Client health scores
- • Security posture
- • Compliance gaps
- • Risk assessments
Executive Reports
High-level summaries for client QBRs and internal leadership review.
- • QBR templates
- • Executive summaries
- • Trend analysis
- • Benchmark comparisons
Business Metrics
$124.5K
Monthly Revenue
↑ 8% from last month
12,456
Total Licenses
↑ 234 this month
60
Active Clients
↑ 2 new this month
32%
Avg Margin
↑ 2% from last month
License Utilization
| License Type | Purchased | Assigned | Utilization | Monthly Cost |
|---|---|---|---|---|
| Microsoft 365 Business Premium | 4,500 | 4,234 | 94% | $99,000 |
| Microsoft 365 E3 | 2,800 | 2,654 | 95% | $100,800 |
| Microsoft 365 E5 | 850 | 823 | 97% | $48,450 |
| Exchange Online Plan 1 | 1,200 | 1,089 | 91% | $4,800 |
Optimization Opportunity: 377 unassigned licenses across all SKUs represent $8,420/month in potential savings.
Client Health Overview
42
Healthy
Score 80%+
12
Good
Score 60-79%
5
Needs Attention
Score 40-59%
1
Critical
Score <40%
Clients Requiring Attention
Revenue by Client
| Client | Licenses | MRR | Cost | Margin |
|---|---|---|---|---|
| Enterprise Solutions | 1,234 | $24,680 | $18,510 | 25% |
| Regional Bank Corp | 856 | $19,890 | $12,840 | 35% |
| Healthcare Partners | 678 | $15,560 | $10,170 | 35% |
| Manufacturing Co | 543 | $8,145 | $6,516 | 20% |
Operational Metrics
Automation Impact
Saved ~38 hours this month
Saved ~12 hours this month
Saved ~22 hours this month
Total Time Saved: 72 hours
Estimated value: $5,400
Alert Statistics
QBR Report Template
Generate comprehensive Quarterly Business Review reports for client meetings:
Included Sections
- • Executive summary
- • License utilization
- • Security posture changes
- • Compliance status
- • Service usage trends
- • Recommendations
Export Options
- • PDF (branded)
- • PowerPoint
- • Word document
- • Interactive web report
Report Scheduling
Daily Reports
- • Security alerts summary
- • Sync failures
- • Critical issues
Weekly Reports
- • License changes
- • Client health summary
- • Automation savings
Monthly Reports
- • Revenue analysis
- • Profitability report
- • Trend analysis
API Reference
GET /api/reports/msp/overviewGet MSP dashboard summary
GET /api/reports/msp/revenueGet revenue and profitability report
GET /api/reports/msp/licensesGet license utilization report
GET /api/reports/msp/client-healthGet client health scores
POST /api/reports/msp/qbrGenerate QBR report for client
POST /api/reports/msp/scheduleSchedule automated report delivery