Exchange Online
Complete Exchange Online management including mailboxes, mail flow, email security, and compliance.
Path: Email & Collaboration → Exchange
Path: Exchange → Mailboxes
User Mailboxes
Regular user mailboxes with full Exchange features
Shared Mailboxes
Shared access without license requirement
Room Mailboxes
Meeting rooms and conference spaces
Equipment
Projectors, vehicles, equipment booking
Distribution Lists
Email distribution to multiple recipients
Deleted Mailboxes
Soft-deleted, recoverable for 30 days
Mailbox Operations
| Action | Description |
|---|---|
| View Details | Size, item count, last activity, delegates |
| Edit Properties | Display name, email addresses, quotas |
| Manage Permissions | Full Access, Send As, Send on Behalf |
| Manage Forwarding | Forward to internal/external, keep copy |
| Auto-Reply | Configure OOF messages |
| Convert Type | Convert between User/Shared/Room |
Path: Exchange → Mail Flow
Transport Rules
Control how messages flow through your organization:
Connectors
Inbound Connectors
Receive mail from partner orgs, on-prem servers
Outbound Connectors
Route mail to partners, smart hosts, on-prem
Domains
| Type | Description |
|---|---|
| Accepted Domains | Domains your org accepts mail for |
| Remote Domains | Configure settings for external domains |
| Email Address Policies | Automatic email address generation rules |
Path: Exchange → Email Security
Security Policies
Spam Policies
Bulk mail threshold, spam actions, allowed/blocked senders
Anti-Phishing
Impersonation protection, spoof intelligence, safety tips
Anti-Malware
Attachment scanning, common attachment filter, ZAP
Safe Attachments
ATP sandbox detonation, dynamic delivery
Safe Links
URL rewriting, time-of-click protection, click tracking
Connection Filter
IP allow/block lists, safe list
Email Authentication
| Protocol | Purpose |
|---|---|
| SPF | Sender Policy Framework - authorized sending servers |
| DKIM | DomainKeys - cryptographic email signing |
| DMARC | Domain-based auth reporting and conformance |
Quarantine
Manage quarantined messages:
Path: Exchange → Email Signatures
Templates
Rules Engine
| Rule Type | Options |
|---|---|
| Apply To | Specific users, groups, departments, all users |
| Recipients | Internal only, external only, or both |
| Message Type | New emails, replies, forwards |
| Priority | Rule ordering when multiple rules match |
Campaigns
Add promotional banners to signatures with click tracking and analytics.
Path: Exchange → Compliance
Retention Policies
Auto-delete or archive messages by age
Mailbox Rules
Inbox rules, automatic processing
Archive Mailboxes
In-place archive for older messages
Litigation Hold
Preserve mailbox for legal discovery
Journaling Rules
Copy messages to compliance mailbox
Inactive Mailboxes
Preserve departed user mailboxes